September 1, 2010

Zappos Ceo, Tony Hseih On building a company culture

Posted in Customer service tagged , , , , , , , , , at 4:55 pm by Venus Viswambharan

A fresh perspective..

 
Tony Hsieh the CEO of online shoe and clothing shop Zappos.com established and grew this retail company to $1.2 billion in gross merchandise sales.
These are the ten core values that the staff in Zappos live by:
  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble.

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